Nuncio
How it worksOutcomesPricingBook a setup
NewOne sentence, one click, the work done

Clear your support inbox in minutes, not hours.

Nuncio sums up every email in one sentence, checks the order in your store and warehouse, and gives you the action as one button. It replies in your voice and does what the reply promises.

Book a 20-minute setupWatch it work
36emails need you
CLEARING
SentMaya asks where her order is. It ships tomorrow.
Connects toGmailOutlookShopifyShipBob
HOW IT WORKS

From a messy email to done, in one click.

Jordan Lee · Re: Re: Order #10429:12

Hi there, so my box finally showed up yesterday which is great, but I think something went wrong because I ordered the 12-pack of Salted Caramel and there are only 2 cans inside? The box looked fine from the outside. I already recycled the packaging, sorry. Can you help? Also love the flavor, just want the rest of it haha. Thanks, Jordan

In one sentenceJordan got 2 cans instead of a 12-pack.
WHAT CHANGES

The work behind every email, handled.

01No more five tabs per email.Order, tracking, warehouse status and your policy land on one card.
02Missing or damaged items fixed in one click.The replacement is created in ShipBob or Shopify and the reply goes out with tracking.
03Where-is-my-order answers itself.Today’s tracking, pulled live. Put it on autopilot when you trust it.
04Replies that sound like you wrote them.Learned from the replies your team already sent, not a generic support tone.
05No promise your warehouse can’t keep.It checks whether the order is being picked or shipped before offering anything.
06Tell it once. It remembers.One correction becomes the rule for every similar email.
07Wholesale and press reach the right person.Forwarded to your team with a short thank-you to the sender.
08Problems surface before they spread.A rise in damaged arrivals gets flagged with the likely cause.
CONNECTED TO YOUR STORE AND 3PL

It checks the real order first.

Nuncio reads live status from Shopify and your fulfillment partner. Options that are no longer possible disappear, so you only see what can actually happen.

Order #2217Being pickedSynced from your warehouse
Your callSam Ortiz
Sam wants a new address. His order is already being picked.
Update to the new addressToo late once picking starts
Tell him it can’t be changedWe’ll make it right if it doesn’t arrive
Ask the carrier to redirectYou’ll need to do this
Nothing sends until you clickSend reply
DRAFT
Hi Jordan, sorry about that! Could you send us a photo of what arrived so we can look into it?Hi Jordan, sorry about the mix-up! We’re sending the rest of your 12-pack today, no need to send us anything.
Rewrite
Remember this for missing-item emails?Always
NEXT TIMEPriya’s missing item arrives with the new rule already applied.
LEARNS FROM YOU

Not right? Tell it what to say.

No editing paragraphs. Write one line, Nuncio rewrites the reply and asks if it should work that way from now on. After a few weeks, only genuinely new situations need you.

Autopilot, only where you trust it.

Turn it on topic by topic. If anything is missing or uncertain, it waits for you.

Where is my order?Off
Shipping questionsOff
SubscriptionsWaits for you
Your callAlways waits for you

Your inbox, as an early warning.

Nuncio groups what customers are writing about and flags what’s changing, with where to look.

WORTH A LOOK
“Arrived damaged” is up this week.Most came from one warehouse. Check packing with your 3PL.

ChatGPT writes replies. Nuncio decides.

A GENERIC AI CHATNUNCIO
Starts fromA blank prompt, every emailEverything your brand has already sent
FactsWhatever sounds rightOnly your approved policies and live order data
OrdersCan’t see themReads Shopify and your 3PL before suggesting anything
ActionsWrites text you copy and pasteCreates the replacement, forwards, archives
CorrectionsForgotten next chatKept for every similar email
When unsureGuessesHolds it and asks you

You stay in control of every decision.

Never invents policyNo rule? It lays out the options and asks you instead of guessing.
Shows what will happenEvery approval spells out the exact items, address and reply first.
Actions first, replies secondThe reply only goes out if the action worked, with real details filled in.
A way backReplacements hold briefly with Undo before they reach the warehouse.

“A damaged-coffee email used to sit for days. Now it takes one tap.”

Founder of La Monjita

Get to inbox zero this week.

We connect your inbox, store and warehouse together on a 20-minute call. You leave with drafts already waiting.

Book a 20-minute setup
Starting at$49a month
Gmail or OutlookShopify and ShipBob connectedVoice learned from your sent repliesSetup done with you on the call
Nuncio· built by Attomik
PrivacyTerms